Privacy Policy

At Clustr, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about us or our products
• Participate in activities on the platform
• Contact us

Personal information may include:

• Name
• Email address
• Phone number
• Mailing address
• Username and password
• Profile picture
• Payment information
• Social media account information
• Other information you choose to provide

1.2 Information Automatically Collected

When you access our platform, we may automatically collect certain information, including:

• Device information (type of device, operating system, browser type)
• IP address
• Browser settings
• Referring website addresses
• Broad geographic location (country or city-level location)
• Platform usage patterns
• Content viewing history

1.3 Information from Third Parties

We may receive information about you from third parties including:

• Social media platforms when you connect your account to our platform
• Payment processors regarding your payment transactions
• Analytics providers
• Advertising partners

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Create and manage your account
• Provide and maintain our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze usage trends and preferences
• Improve our platform, products, and services
• Develop new products, services, and features
• Protect against, identify, and prevent fraud and other illegal activity
• Comply with our legal obligations
• Enforce our terms, conditions, and policies

2.1 Creator-Specific Uses

For content creators on our platform, we may also use your information to:

• Process and distribute revenue payments
• Provide analytics and insights about your audience
• Facilitate communication with your subscribers
• Verify compliance with our content policies
• Promote your content to potential viewers

2.2 Affiliate-Specific Uses

For affiliates on our platform, we may also use your information to:

• Track referrals and conversions
• Calculate and process commission payments
• Provide marketing materials and resources
• Monitor compliance with our affiliate program terms

3. Disclosure of Your Information

We may share your information in the following situations:

3.1 Business Partners

We may share your information with business partners to offer you certain products, services, or promotions.

3.2 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service
• Marketing

3.3 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

3.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

3.6 Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities on our platform. This helps us improve your experience and our platform's performance.

Types of cookies we use:

• Essential cookies: Necessary for the platform to function properly
• Functional cookies: Enable specific functionalities like saving preferences
• Analytics cookies: Help us understand how visitors interact with our platform
• Advertising cookies: Used to deliver relevant advertisements and track ad campaign performance

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the platform may become inaccessible or not function properly.

5. Third-Party Websites

Our platform may contain links to third-party websites and applications that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We advise you to read the privacy policies of any third-party websites that you visit.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” to you via email or conspicuous posting on our platform in the most expedient time possible and without unreasonable delay.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 For Users in the European Economic Area (EEA) and UK

Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

8.2 For California Residents

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request disclosure of the personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale of your personal information
• Non-discrimination for exercising your CCPA rights

8.3 How to Exercise Your Rights

To exercise your rights, please contact us using the contact information provided at the end of this Privacy Policy. We may request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Clustr, Inc.
123 Creator Avenue
San Francisco, CA 94107
Email: privacy@clustr.com
Phone: 1-800-555-1234

Data Protection Officer: dpo@clustr.com