Content Policy

At Clustr, we aim to create a platform where creators can share valuable content while maintaining a safe, respectful environment for all users. This Content Policy outlines what content is acceptable on our platform and what may be subject to removal or other actions. By using our platform, you agree to comply with this Content Policy.

1. General Principles

All content on Clustr should adhere to these general principles:

Respect the rights and dignity of others
Comply with all applicable laws and regulations
Be authentic and accurately represented
Add value to the Clustr community
Respect intellectual property rights

2. Prohibited Content

The following types of content are prohibited on Clustr and may result in content removal, account suspension, or termination:

2.1 Illegal Content

Content that violates any applicable local, state, national, or international law or regulation is prohibited. This includes but is not limited to:

Content that promotes illegal activities or services
Content related to illegal drugs, controlled substances, or drug paraphernalia
Content that facilitates or promotes illegal gambling
Content that promotes counterfeit goods or services

2.2 Harmful or Dangerous Content

Content that poses a risk of harm to individuals or groups is prohibited, including:

Content that promotes or glorifies violence or physical harm
Content that provides instructions on harmful activities
Content that encourages dangerous challenges or activities
Content that promotes self-harm or suicide

2.3 Hateful and Discriminatory Content

Content that promotes hatred, discrimination, or violence against individuals or groups based on attributes such as:

Race or ethnic origin
Religion or religious beliefs
Gender or gender identity
Sexual orientation
Disability or medical condition
Age
Veteran status
National origin

2.4 Harassment and Cyberbullying

Content that harasses, intimidates, or bullies individuals or groups is prohibited, including:

Persistent personal attacks
Content that reveals private personal information (doxxing)
Content that encourages others to harass an individual or group
Malicious criticism or ridicule

2.5 Sexually Explicit Content

Clustr prohibits sexually explicit content, including:

Pornography or sexually explicit material
Content depicting sexual acts
Nudity (with limited exceptions for educational, documentary, or artistic purposes)
Content that sexualizes minors in any way

2.6 Violent or Graphic Content

Content that is excessively violent or graphic is prohibited, including:

Gratuitous violence or gore
Content that glorifies human suffering or death
Animal cruelty or animal fighting

2.7 Misinformation and Deceptive Content

Content that is demonstrably false and may cause significant harm is prohibited, including:

Health misinformation that contradicts established medical consensus
Content that denies well-documented historical events
Manipulated content that misleads users (deepfakes)
Content that impersonates individuals or organizations

3. Copyright and Intellectual Property

Clustr respects the intellectual property rights of others and expects our creators to do the same.

Do not upload content that you do not own or have proper authorization to use
Properly attribute sources when using content under fair use or with permission
Respect trademarks, copyrights, and other forms of intellectual property
We comply with the Digital Millennium Copyright Act (DMCA) and will remove content upon receiving valid takedown notices

4. Age-Appropriate Content

Clustr requires content to be appropriately labeled for different age groups:

General Audience: Content suitable for viewers of all ages
Teen: Content suitable for viewers 13 years and older
Mature: Content suitable for viewers 18 years and older

Content creators are responsible for accurately rating their content. Intentional misrating may result in penalties.

5. Monetization Guidelines

To be eligible for monetization on Clustr, content must:

Comply with all aspects of this Content Policy
Be original or include properly licensed third-party content
Provide value to viewers
Meet minimum quality standards
Not focus primarily on controversial or sensitive issues
Not contain excessive profanity or inappropriate language

Clustr reserves the right to demonetize content that advertisers may find unsuitable, even if it does not violate our Content Policy.

6. Affiliate Marketing Content

Content that includes affiliate marketing must adhere to these additional guidelines:

Clearly disclose affiliate relationships in your content
Do not make false or misleading claims about products or services
Do not promote products or services that violate our Content Policy
Comply with all applicable laws regarding endorsements and testimonials

7. Content Review Process

Clustr reviews content through a combination of automated systems and human review:

Automated systems flag potentially problematic content for review
Human reviewers evaluate flagged content against our policies
User reports help us identify content that may violate our policies
Content that violates our policies may be removed, age-restricted, demonetized, or subject to other actions

8. Enforcement and Penalties

Violations of our Content Policy may result in the following actions:

Content Removal: The violating content will be removed from the platform
Warning: A formal warning issued to the content creator
Demonetization: Removal of monetization privileges for specific content or the entire channel
Temporary Suspension: Temporary restriction of account privileges
Channel Termination: Permanent removal of the channel and associated content

The severity of the action depends on the nature of the violation, whether it's a first-time or repeat offense, and the potential harm to the community.

9. Appeals Process

If you believe your content was incorrectly flagged or removed, you can appeal the decision:

Log in to your Clustr account
Go to Creator Dashboard → Content → Policy Actions
Locate the affected content and select “Appeal”
Provide a detailed explanation of why you believe the decision was incorrect
Submit your appeal for review

Appeals are typically reviewed within 7 business days. The decision after review is final.

10. Changes to This Policy

We reserve the right to modify this Content Policy at any time. Significant changes will be announced on our platform and through direct communication to creators. Your continued use of our platform after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about our Content Policy or need to report content that violates our policies, please contact us at:

Clustr Trust & Safety Team
Email: trust@clustr.com
Report Content: Use the “Report” button available on all content